Proven Ability to Research and Define Problems, Design and Evaluate Solutions, and Deliver Valuable Results
Experience
Luther Consulting
Carmel, IN
UX Researcher/Designer, 2019-Present
- Conduct research with users and other stakeholders
- Design user interfaces and workflows based on research
- Evaluate solutions through user feedback and testing
- Collaborate with Scrum team to build and iterate products
Indiana University School of Informatics and Computing
Indianapolis, IN
Visiting Faculty, 2015-2019
- Helped build the Informatics Diversity Enhanced Workforce (iDEW) program, a community partnership focused on increasing the number and diversity of Indiana students pursuing degrees and careers in technology
- Co-created iDEW’s “Computing By Design” project-based curriculum for high school computer science courses. Each project challenges student teams to research, design, code, and evaluate their own solution using a specific technology, such as: web app, robotics, IoT device, video game, etc.
- Field-tested and supported iDEW curriculum in multiple high schools, primarily serving low-income and minority students
- iDEW team received 2018 TechPoint Mira Award for Tech Educator of the Year, among other state and national awards
CTB/McGraw-Hill
Indianapolis, IN
Principal Assessment Editor, 2009–2015
Content Development Manager, 2008–2009
Content Development Supervisor, 2004–2008
Content Development Editor, 2001–2004
- Collaborated on cross-functional project teams to create print and online K-12 assessments for state and district customers
- Helped create innovations in products, tools, and processes
- Facilitated numerous customer meetings and workshops
- Managed direct reports and project team members distributed across multiple sites and time zones
- Awarded 2011 Employee of the Year for leading Arabic content development team for Qatar assessment program
Ben Davis High School
Indianapolis, IN
Science Teacher, 1997–2001
- Taught 125 students each semester in public high school
- Applied inquiry-based teaching model to create curriculum, instruction, and assessments aligned to learning standards
Education
M.S. Human-Computer Interaction
Indiana University, Indianapolis, IN
Certificate in IT (Web Development)
Purdue University, Indianapolis, IN
Certificate in Secondary Education
Indiana University, Indianapolis, IN
B.S. Biology
Oakland University, Rochester, MI
Skills
- User Interviews, Surveys
- Task Analysis, Contextual Inquiry
- Diagrams, Flowcharts, Journey Maps
- Personas, Scenarios
- Information Architecture
- Ideation, Sketches, Wireframes
- User Flows, Interactive Prototypes
- Heuristic Evaluations, Cognitive Walkthroughs
- Concept Testing, Usability Testing
- Quantitative and Qualitative Data Analysis
- Content Development, Technical Writing
- Communication, Collaboration, Facilitation
- Training, Management, Leadership
Tools